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FitResa

Client profile

The client list

Section titled “The client list”

The Clients menu lists every client who has booked with you at least once: name, email, number of bookings, last booking date.

The client profile

Section titled “The client profile”

Click a client to open their profile:

  • Full booking history (status, slot, coach)
  • Stats: total, confirmed, cancelled, no-shows
  • Email status (bounced, marked as spam) — useful if your emails don’t seem to reach them
  • Block / unblock (see No-show & client blocking)
  • Revoke active sessions — immediately signs the client out of all their devices (useful if an account is compromised)

One account shared across gyms

Section titled “One account shared across gyms”

A FitResa client has a single account, valid across the whole marketplace. Their profile with you only shows their activity with you — not their bookings at other gyms.

Section titled “GDPR and consent”

The client’s consent is recorded (timestamped) at their first booking with you. FitResa keeps this consent record separately per gym: a client may have consented with you but not elsewhere, and vice versa.